If you find your disks drives require a firmware upgrade, plan to update. In SanHQ, Default Server + Select Group + Hardware /Firmware + Disks In group manager, Group + Members + Array + Disks tab. Open either group manager or San HQ and review the current firmware revision. Compare your hard drives revision number against the ones listed under the ‘affect hard drives’ section of the page. Check the recommended hard disk drive firmware on the eql support site (login required). Review the last screens and select “finish”.When you’re updating the firmware on EqualLogic arrays, this is also a good time to update the firmware on the hard disks as well. As long there are no problems with the active controller it will not failover.ġ4) Once all installed you will see a nice green tick against each array. You can also download, install then shutdown the client. It will take some time to display the update on the Update Manager. The downtime shouldn’t be more than 30 – 60 seconds (in my experience). A restart would trigger the passive controller to be active and the active to be passive so it can receive the same firmware update. It installs the new firmware on the passive controller. Note: The arrays are still active and usable. Select “Yes”.ġ3) Once all the firmware are installed. This will prompt for a message: “Do you want to delete this failed operation: Performing firmware update”. You will notice the “Next” button is greyed out.ġ2) Select “clear” at the bottom right. As this is not production array I have selected to press OK and continue. Best practise is to contact DELL to raise a ticket and get the disk swapped over. In this instance we have a disk that is not supported on this platform. Once downloaded select “Rescan for files”.ġ1) If a disk firmware is required it will install this first. If not login to the DELL Support Website and select each url displayed on your plan and download the files onto the location specified. In my experience it doesn’t take this long but make sure you schedule this in during a maintenance window and also make sure all backup’s are up-to-date.ġ0) Hopefully you would already be logged in when you downloaded DELL Storage Update Manager. Make sure you double-check this at the Dell Support Website or contact their Support.ĩ) An Update plan summary will be displayed with the time taken. Note: In some versions you can jump straight to the latest if the firmware is not too old. Next select “Get Started” on the top right hand corner.Ĩ) In this instance the active firmware is v.6.0.9 and the recommended firmware and upgrade path is displayed. If an upgrade is required it will prompt as per image. Select “Login”ħ) You will be presented with all the member SANs in the Group with the current Active firmware. Enter the Group SAN IP (management IP) or hostname with credentials. Select “OK”ĥ) Once installed, launch by selecting “Run”Ħ) Presented with the familiar login page. So in brief below are the steps to implement:ġ) Login to and download DELL Storage Update Manager to your client machineĢ) This is a Java based application that will run on any machine as long as you have Java enabled.Ĥ) You will be prompted to install Java SE 6 Update 31 or later (as of this writing). I would highly recommend going for the 4-hour mission critical support, especially if you are an enterprise customer and have a lot of SAN’s. To DELL’s credit I haven’t had a single problem with applying the firmware on our SAN’s. Might not seem a big thing but anything to do with upgrading your production SAN storage environment made me uncomfortable. Back in the days you were forced to use Putty and GUI which wasn’t bad but you had to check a lot of things like which firmware to apply, make sure the disk firmware was up to date etc…. It’s an excellent way to upgrade the firmware on your DELL Arrays. DELL Storage Update Manager has been out for a while.
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